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4th Floor, No. 14, Intersection of Sepehr and Fakhar Moghadam Streets, Shahrak Gharb, Dadman Blvd., Tehran, Iran​​​​​​​

With 24/7 customer support and transparent communication channels, we prioritize client satisfaction at every step of the shipping process. Our dedicated team is always available to address inquiries and provide updates promptly.

(+98) 21 8808 8994
(+98) 21 8808 8995
(+98) 912 043 9982
​​​​​​​(+971) 54 775 7874

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Kati DHN

Marketing Manager

Hosein Asari

Technical Manager

FAQ

What is a feeder service, and why is it important ?

Feeder services are maritime transport services that connect smaller ports with larger hub ports. They play a crucial role in the global shipping network by distributing and collecting cargo to and from regions that may not be directly served by mainline operators. This ensures the efficient flow of goods between various locations.

What is the role of a feeder operator in the shipping industry ?

Feeder operators provide essential transport services that connect smaller ports to larger, hub ports. They play a vital role in distributing and collecting cargo within regional and global shipping networks. Feeder operators work with mainline operators, NVOCCs, and other stakeholders to ensure the efficient movement of goods worldwide

How do feeder services impact supply chain efficiency ?

Feeder services enable shippers to access larger, hub ports without relying solely on mainline operators, allowing for more efficient routing and reducing transit times. They help to distribute cargo across different modes of transportation, such as rail and trucking, which contributes to supply chain efficiency and cost optimization.

What factors should I consider when selecting a feeder operator ?

When choosing a feeder operator, consider their track record for reliability, frequency of sailings, transit times, customer service, and pricing. Additionally, look for operators that offer services tailored to your specific cargo needs and have experience handling your goods.

What are some challenges faced by feeder operators ?

Feeder operators often face challenges related to managing costs, ensuring on-time performance, coordinating with mainline operators and other stakeholders, and keeping up with changing regulations and industry trends. Maintaining reliable service and adapting to the evolving needs of customers is crucial for long-term success.

What are some environmental initiatives undertaken by feeder operators ?

Many feeder operators have implemented environmental initiatives to reduce their carbon footprint and comply with emissions regulations. This includes investing in fuel-efficient vessels, optimizing routing, and exploring the use of alternative fuels or renewable energy sources. Some operators also participate in industry-wide programs like the Clean Shipping Index or the Environmental Ship Index.

How has digitalization impacted the operations of feeder services ?

Digitalization has transformed the shipping industry, with feeder operators leveraging technology to streamline processes and enhance visibility across the supply chain. This includes the adoption of electronic documentation, real-time tracking, predictive analytics, and automation, which help operators to optimize performance and better serve their customers.

What are the most common types of shipping companies in the industry ?

There are several types of shipping companies, including feeder operators, mainline operators, NVOCCs (Non-Vessel Operating Common Carriers), freight forwarders, and cargo consolidators. Feeder operators focus on transporting cargo between smaller ports and larger, hub ports.

What are some essential abbreviations and terms used in the shipping industry ?

* ETA (Estimated Time of Arrival)   |   ETD (Estimated Time of Departure)  |  ATA (Actual Time of Arrival)  |  ATD (Actual Time of Departure)  |   ETB (Estimated Time of Berthing).

* FCL (Full Container Load)  |  LCL (Less than Container Load)  |  CY/CY (Container Yard to Container Yard)  |  CFS (Container Freight Station).

* B/L (Bill of Lading)  |  NVOCC (Non-Vessel Operating Common Carrier)  |  POL (Port of Loading)  |   POD (Port of Discharge).

What are the different types of Bills of Lading (B/L) ?

* Ocean B/L: Issued by the carrier for ocean freight shipments.

* House B/L: Issued by an NVOCC or freight forwarder for consolidated cargo.

* Master B/L: Issued by the carrier for cargo consolidation.

* Clean B/L: Indicates the cargo was received in good condition.

* Onboard B/L: Confirms that cargo has been loaded onto the vessel.

What is the process of cargo consolidation and deconsolidation ?

Cargo consolidation involves combining smaller shipments into a larger container for efficient transportation. Deconsolidation is the process of separating the consolidated cargo at the destination port or warehouse. NVOCCs and freight forwarders often manage these processes.

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